How to Contact Us

contactWe welcome your calls, e-mails and questions at Bates County Memorial Hospital (BCMH). Please contact us if we can be of service or if you have questions.
You may e-mail BCMH using our secure mail ZixMail Portal. This service is provided to our patients and visitors to comply with HIPAA privacy and security standards. All e-mail information is encrypted and confidential.

emailClick here to send us an e-mail.

Please use this directory of frequently requested phone numbers to contact a member of our staff. If the department you wish to speak with is not listed, please call the BCMH switchboard at 660-200-7000. They can connect you with the department you need to talk with.

Bates  County Ambulance – 660-200-7070 (In an emergency, please call 911)
Billing and Insurance – 660-200-2002
Central Scheduling – Outpatient Specialty Clinic & Sleep Studies- 660-200-7006
Emergency Services – 660-200-7050
Financial Assistance, Patient Benefit Advisor – 660-200-7314
Gift Shop – 660-200-7000 ext. 7199
Information Systems (to report a website issue) – 660-200-7117
Surgical Clinic Scheduling – 660-200-7134
Surgery Department Scheduling – 660-200-7000, ext. 7191
Radiology Scheduling – 660-200-2370