Bates County Memorial Hospital Mission, Vision and Values
Mission – Why We Exist
To continuously improve the health of the people of our community.
Vision – What We Want to Be
The provider of choice for quality patient-centered care and health services in the community.
Values – Who We Are
Compassion—Show sincere care and kindness for those we serve.
Accountability—Take responsibility for our actions.
Respect—Treat everyone with dignity.
Excellence—Achieve excellence through innovation, team work and doing our best.
Smile—Always be friendly.
Critical Success Factors – How We Succeed
People—Maintain high-quality workforce.
Service—Improve customer service.
Quality—Improve prevention and health education services and Improve health outcomes.
Financial—Produce financial resources required to support the mission and values.
Growth—Expand access to health services.